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Posted 22 March, 2019

Client Services

Michael Page
City of London, UK Full Time
Reference: 14002591_MP_UK

On a day to day basis you will: Answer calls and emails from potential and existing borrowers and potential and existing investors/lenders Provide...

On a day to day basis you will: Answer calls and emails from potential and existing borrowers and potential and existing investors/lenders Provide information on products, service and process Resolve any queries and update systems and accounts accordingly Actioning customer requests - settlement figures, change of name, change of address, change DD details, taking payments etc Talk existing and potential customers through the new loan application journey Administration duties such as customer letters, other departmental requests on customers' accounts, customer call backs Build relationships with customers to mitigate complaints and demonstrate a clear understanding of their needs

This listing expired on 10 Apr. Applications are no longer accepted.

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