Employee Client Service Administrator
* Act as first point of contact and be responsible for general administrative tasks including database administration and liaising with insurance...
* Act as first point of contact and be responsible for general administrative tasks including database administration and liaising with insurance companies/providers * Assist with correspondence, including drafting letter/email replies * Ensure outgoing correspondence is checked and signed appropriately and has all correct attachments and enclosures * Assisting with implementation of new employee benefit arrangements and the renewals of existing arrangements * Plan and arrange internal and external meetings (in conjunction with team secretary as appropriate) * Prepare fee invoices and reconcile commission payments as and when required * Call screening and answering telephones, taking and sending messages when required * Dealing with clients, employees and senior members of organisations either on the telephone or over email in a professional manner * Arrange client and internal meetings as instructed (in conjunction with team secretary as appropriate) * Assist with internal compliance requirements * Ensure the client management database is kept updated with all client information * Any other duties appropriate to the grade and level of responsibility of this post, for which the post holder has the necessary experience and/or training
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